Enterprise Technology Partner

We Build Smarter
Enterprises

Salesforce, ServiceNow, CRM & AI solutions, designed to connect your people, systems, and ambitions at enterprise scale.

Certified Experts
Salesforce
ServiceNow
AI Ready
Salesforce Service Cloud
Amazon Connect CTI
Einstein AI active
Omni-Channel routing
50+
Projects
98%
Satisfaction
Faster Value
Certified Salesforce & ServiceNow delivery partner
Trusted Technologies
Salesforce ServiceNow Agentforce Now Assist AI MuleSoft Einstein AI Tableau Revenue Cloud SF NPSP CPQ Salesforce ServiceNow Agentforce Now Assist AI MuleSoft Einstein AI Tableau Revenue Cloud SF NPSP CPQ
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What We Do

End-to-End Enterprise
Technology Services

From strategy through implementation to ongoing support — covering the full lifecycle of your enterprise technology journey.

01
Salesforce Implementation

Full-cycle Salesforce deployment across Sales Cloud, Service Cloud, Marketing Cloud, and Agentforce — configured precisely for your business.

Explore
02
ServiceNow Integration

ITSM, HRSD, CSM, and custom workflow automation — connecting enterprise operations on a single intelligent Now Platform.

Explore
03
CRM Consulting

Strategy, data architecture, and optimisation. We help you get more from every customer relationship and every sales opportunity.

Explore
04
AI & Automation

Deploy Einstein AI, Agentforce, and Now Assist to automate intelligently — reducing manual work and surfacing insights in real time.

Explore
05
Integration & API

Connect Salesforce, ServiceNow, ERPs, and any third-party system with MuleSoft, REST APIs, and event-driven middleware.

Explore
06
Managed Support

Ongoing platform administration, monitoring, and continuous improvement — keeping your platforms performing as your business grows.

Explore
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Deep Expertise

Platform Capabilities

We go deep on the platforms that power modern enterprises.

Salesforce Excellence

From initial org design to complex multi-cloud rollouts, our certified architects build Salesforce solutions that scale. Deep expertise in Lightning, Flows, and the next generation of Agentforce autonomous agents.

Sales Cloud Service Cloud Marketing Cloud Agentforce Experience Cloud Revenue Cloud SF NPSP FormAssembly
Certified Salesforce Architects & Developers
End-to-end implementation from scoping to go-live
Custom Lightning Web Components and complex Flows
Org health checks, audits and optimisation
Legacy data migration and system replacement
User adoption and post-go-live training

ServiceNow Mastery

From ITSM foundations to advanced CSM and HR workflows, our team brings battle-tested Now Platform experience. We design implementations that teams actually use — and love.

ITSM CSM HRSD Now Assist ITOM SPM
ServiceNow Certified System Administrators
Custom Now Platform application development
Salesforce + ServiceNow bi-directional integration
Now Assist AI deployment and prompt tuning
ITSM process design and maturity uplift
Instance upgrades and patch management

AI & Intelligent Automation

We move enterprises beyond AI hype to practical outcomes. Einstein predictive models, Agentforce autonomous agents, and Now Assist generative AI — deployed in real-world business context.

Einstein AI Agentforce Now Assist Prompt Engineering Copilot Studio
AI readiness assessment and roadmap
Agentforce agent design and deployment
Predictive analytics with Einstein Discovery
Workflow automation with AI decision gates
Enterprise prompt templates and LLM integration
AI governance and responsible deployment

CRM Strategy & Transformation

A CRM is only as powerful as the strategy behind it. We define your customer data model, align sales processes, and architect a CRM foundation that drives your revenue engine.

CRM Audit Data Strategy Revenue Ops SFDC/CPQ Change Management
CRM health audit and gap analysis
Customer data model design and governance
Sales process mapping and SFDC/CPQ automation
Revenue operations and pipeline alignment
User adoption and change management
KPI frameworks and executive dashboards
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How We Work

A Process Built for
Confident Delivery

Structured, transparent, and iterative — so you always know where things stand.

01
Discovery & Assessment

We audit your current setup, understand strategic goals, and identify quick wins alongside long-term opportunities — no assumptions.

02
Solution Design

We architect the right solution — platform-native where possible, custom where necessary — with a clear roadmap, timeline, and fixed scope.

03
Agile Implementation

Delivery in two-week sprints with demos at each milestone. You see real progress every fortnight — never just at go-live.

04
Launch & Hypercare

Go-live support, user training, and a 90-day hypercare period. We stay close until your team is fully confident and self-sufficient.

Delivery Performance

Project On-Time Rate
94%
Client NPS Score
88
Repeat Engagement Rate
78%
Avg. Sprint Velocity
90%
Avg. Time to Value
6 wks
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Client Voice

What Our Clients Say

Real feedback from real engagements — verified on LinkedIn.

Verified LinkedIn Recommendations
"

"I have worked with Badgerloft for over a year. They have provided high quality support across multiple areas. Badgerloft has deep experience with complex flows, FormAssembly integration and SF NPSP, and was able to solve complex requirements that met specific business needs for our client."

KC
Kayleigh Carr
Senior Associate at Synaptic
June 4, 2025 · Same Team
"

"We worked with Badgerloft on several SFDC/CPQ projects when I led the Sales Operations team at Magnitude Software. They were very easy to work with, had great knowledge and experience, and were fast to learn our environment. Responsive, collaborative, and highly skilled — finding a team that can do the work AND is easy to work with is rare. Badgerloft is BOTH!"

KR
Kari Roberts Verified
Leader, Sales & Revenue Operations · Magnitude Software
October 18, 2023 · Managed Directly
Our Clients
Komodao Health Adobe Salesforce Lumen Mahindra Bytepx Ideahelix Leapfrog Hexaware Rev Synaptic Magnitude Software Insight Software Bolt Today Restrotech Blue5Green Godrej NewRez Assurant Pine Labs Komodao Health Adobe Salesforce Lumen Mahindra Bytepx Ideahelix Leapfrog Hexaware Rev Synaptic Magnitude Software Insight Software Bolt Today Restrotech Blue5Green Godrej NewRez Assurant Pine Labs
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Why Badgerloft

We're Built Different

We're not a big-box consultancy. We're a focused, senior team that treats every engagement like our own business transformation.

Platform-First Thinking

We maximise what's already in your platforms before custom code. Faster delivery, lower TCO, better adoption.

Senior-Led Delivery

You work directly with certified architects — not juniors learning on your dime. Every project, every sprint.

Cross-Platform Edge

Most firms do Salesforce or ServiceNow. We do both — which means integrations that truly work end-to-end.

AI-Ready by Design

Every solution we build — clean data models, documented flows, future-proof architecture — is ready for your next AI initiative.

Transparent Pricing

Fixed-scope engagements, clear milestones. No scope creep surprises, no offshore bait-and-switch.

Long-Term Partnership

We measure success by your adoption and outcomes — not just go-live dates. We stay invested in your journey.

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Verified Credentials

Certifications

Every engagement is backed by real, verified credentials across Salesforce, AWS, HubSpot, and more.

ADM
Salesforce Platform
Salesforce Certified Platform Administrator
FSC
Service Cloud
Salesforce Certified Field Service Consultant
SVC
Service Cloud
Salesforce Certified Service Cloud Consultant
AGT
Agentforce
Salesforce Certified Agentforce Specialist
D360
Data 360
Salesforce Certified Data 360 Consultant
CPQ
Salesforce CPQ
Salesforce Certified CPQ Specialist
RVC
Revenue Cloud
Salesforce Certified Revenue Cloud Consultant
APP
Salesforce Platform
Salesforce Certified Platform App Builder
DEV
Salesforce Platform
Salesforce Certified Platform Developer
DEV2
Salesforce Platform
Salesforce Certified Platform Developer II
FND
Salesforce Platform
Salesforce Certified Platform Foundations
AWS
Amazon Web Services
AWS Certified Voice Architect — Amazon Connect
MON
Monday.com
monday.com Certified Partner & Implementation Expert
HUB
HubSpot
HubSpot Certified CRM Implementation Specialist
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Our Work

Projects &
Case Studies

A snapshot of recent engagements — the detail is in the conversation.

01
Salesforce Manufacturing
Sales Cloud Rollout — 200-Seat Enterprise

End-to-end Sales Cloud + CPQ replacing a legacy Dynamics org. Full data migration, Lightning components, and adoption training.

67%
Faster pipeline visibility
02
ServiceNow Financial Services
ITSM + CSM on Now Platform

Greenfield ServiceNow ITSM and Customer Service Management implementation, unifying IT operations and customer support on one platform.

74%
Faster ticket resolution
03
AI & Automation Healthcare
Agentforce AI Agent Deployment

Three Agentforce autonomous agents handling patient follow-up, appointment management, and care plan updates within an existing Salesforce org.

52%
Reduction in manual follow-ups
04
Integration Technology
Salesforce CPQ ↔ ServiceNow Integration

Bi-directional quote-to-fulfilment workflow connecting Salesforce CPQ and ServiceNow CSM, eliminating manual data entry across both platforms.

Faster order-to-fulfilment
05
CRM Non-Profit
Salesforce NPSP Transformation

Migrated a 15-year-old donor management system to Salesforce NPSP with custom donation flows, FormAssembly integration, and automated reporting.

Faster donor reporting
06
AI & Automation Retail
Now Assist AI for IT Help Desk

ServiceNow Now Assist generative AI across the IT help desk — custom prompt templates, knowledge base integration, and AI-powered ticket routing.

42%
Reduction in L1 tickets
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Insights

From the
Loft

Practical thinking on Salesforce, ServiceNow, AI, and enterprise transformation.

Salesforce
May 20255 min read

From Legacy CRM to Agentforce in 90 Days

How a mid-market manufacturer replaced its ageing CRM with a full Salesforce + Agentforce rollout — without disrupting operations.

Read article →
Integration
April 20254 min read

The Hidden Cost of Disconnected ITSM & CRM

When your service desk doesn't talk to your CRM, customers feel it. Here's what Salesforce + ServiceNow integration actually changes.

Read article →
AI & Automation
March 20256 min read

Building AI-Ready Enterprises: Start With Data

Before Agentforce or Now Assist can deliver real value, your data architecture needs to be right. A practical checklist for AI readiness.

Read article →
Book a Call

Pick a Time
That Works

A free 30-minute discovery call. No commitment — just a conversation about where you want to go.

30 minutes
Google Meet or Zoom
contact@badgerloft.com
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Let's Transform Your Enterprise Together

Whether you're starting from scratch or optimising an existing platform — we'd love to hear where you're headed.

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